I needed a new reversing valve, compressor, and filter dryer for an R-22 unit made by Carrier Corporation
I had a company (competent & professional) assess it. They recommended I replace the entire unit (~$7K) as many companies do (It's an older unit). They estimated they could change my compressor and filter dryer (but not the reversing valve), for ~$5K.
Mark quoted a change of the filter dryer, compressor, AND reversing valve for $2900 out the door.
Moreover, he wasn't satisfied with the new reversing valve that he installed, so he drove several hours to pick up another from a different vendor and installed that one. He wasn't going to quit until he was satisfied the problem was solved. Incidentally, the 2nd reversing valve was a game changer and was the ultimate solution. My system works good as new.
Mark and his company are incredible. Old school integrity and pride in their work product. As a President of an HOA, I'm going to recommend this company to my property manager. 1st class company intent on solving problems with a commitment to customer service. A+++
~ David Mayo
We consider ourselves extremely fortunate to have found Mark and his team. Our air conditioner breathed its last during the hottest week of the year. Mark was the third contractor we had by for an estimate. Not only were his services markedly cheaper, he didn’t list off all the complications or extra charges that the project would involve. He just said he could take care of it and could start the next day. The rooftop installation took just a couple of hours. Mark and his team got it all finished on a Saturday morning. Our system is working well, and we highly recommend others to consider MB Heating and Air.
~ Helen Netramai
Rare these days to meet someone honest. Someone reasonable.
He’s been gracious and patient with me when I wanted to understand what was going. And after doing research, found that his prices were hard to beat. Also hard to find anyone willing to work on older units the way he was. Nice that I was able to track down someone who treats me as a human not just a client.
~ Rafi Gavron
The technician was very honest and professional, will be a loyal MB client from now on.
~ Maira Mendoza
I had very recently purchased my first condo, only to quickly discover that my HVAC system was leaking and very outdated. I called 3 different companies and decided to go with Mark. Not only was he the best price, but he was extremely thorough in explaining to me what I needed and why. Mark moves quickly and proficiently, always available for questions and professional from start to finish. He since has gone above and beyond, checking in to make sure the system is running smoothly and also patiently helping me troubleshoot when my Nest wasn’t working properly. If you are looking for great quality and a professional company that will go above and beyond, MB Heating and Air is your place! Thank you Mark, I’m very grateful.
~ Scott Myrick
This is a ringing endorsement of a level of excellence I have not seen in many years.
I’m careful with every review I write on various platforms, to give accurate and honest appraisals, from a critical perspective.
We needed a new furnace and two new air conditioning units installed to replace an existing system.
Right from the start, I felt comfortable with Mark, and was both impressed with his knowledge, as well as his willingness to go into all details and options.
We arrived at the best solution at a compelling price point that worked for our budget. There were no high-pressure selling tactics (relief) and Mark was very helpful and responsive.
We absolutely love the result - Everything went smoothly and Mark and the team went the extra mile to ensure the installation was as optimal as possible.
We are delighted on all levels working with Mark and his professional team – There were no hidden costs, they took care to protect our walls and floors, wore masks and left the house in perfect order.
So, if you want a well thought out, competitively priced Air/Heating solution, which is installed expertly and smoothly, then I strongly recommend Mark Benner (MB Heating &Air) when seeking quotes for HVAC projects and services.
At minimum you get an excellent benchmark to consider options and costs for comparison. What I can say, is that we received about as optimal a result as you could hope for.
~ Rohan Firminger
Mark is the most professional person I have met since moving to Los Angeles 5 years ago. He was honest, on time, kept me up to date with everything and gave me a first class product. What more can you want? Highly recommended.
~ Tom Howe